GatorBid Auction Marketplace

Before you bid

Do I need an account to bid? Yes — create one, verify your email, and accept the bidder terms first.
Do I register for every auction separately? Yes. Registration is per auction, and some auctions require approval before you can bid.
How long does approval take? It's set by the auction company running the auction, so register early — especially before a webcast auction.
Does approval for one auction work for another? No. It doesn't carry across auctions or auction companies.
What does "listing-only" mean? The catalog is there to preview and isn't open for bidding.

What is a max bid? Your highest hammer-price bid. The system competes up to it under the auction's increment rules without showing your maximum to other bidders. Buyer's premium and tax are additional.
Why was I outbid instantly? An earlier max bid may be higher than yours or have priority at the same amount.
Does the highest max guarantee a win? No. Equal maxima favor the earlier bid, and the lot must close in your favor and meet any reserve.
What is soft close? Where enabled, a qualifying late bid extends the deadline under the auction's rules. Extensions can be capped, and increasing your own max while already leading does not extend the close.
What are close groups? Related lots whose soft-close extensions are linked: a qualifying bid on one can extend other open lots in the group. Staggered closing instead spaces scheduled lot deadlines apart.
Can I limit wins or spending across lots? Use Bid strategies in Bids for eligible timed lots from one auction. Budget limits cover hammer prices, with premium and tax added separately.
Does my screen's clock decide the close? No — the marketplace clock is authoritative.

What's a prebid? A maximum you leave before the webcast auction; it competes for you when the lot reaches the block.
Who decides if my online bid is taken? The clerk. Network timing or a clerk's review can affect whether a bid lands.
Do I have to watch when my lot comes up? A prebid holds your place if you can't be there when the ring reaches your lot.

When do invoices appear? The auction company controls timing. A draft may appear before it is posted; it is not yet payable online.
Who do I pay? You settle the auction company's invoice using the payment methods and deadlines in the auction's terms.
Will my saved card be charged automatically? If you opt in to auto-pay for the auction, it can be charged when the invoice is posted. Review or turn off future auto-pay in Registrations before a charge is reserved.
Does an escrow hold mean my invoice is paid? No. Eligible escrow may be applied under the auction's policy and your accepted capture terms; check the invoice's payment status and balance.
What is buyer's premium? A percentage added to the hammer price; the rate is on the auction's terms page.
Can I retract a bid? Contact the auction company immediately to request a correction or a retraction permitted by applicable law or enforceable auction terms. The bidding controls do not retract an accepted bid.
What if I can't pick up in time? Reschedule your window or message the auction office; storage terms are set by the company.
An item isn't as described — what can I do? Choose Open item concern on its invoice line, describe the evidence, add a supporting document link if available, and message the office.

I can't sign in. Use account recovery to get back in.
A page or bid won't respond. Refresh once; if it persists, contact the auction office for a webcast auction or marketplace support for page access.
Who do I contact for item, pickup, or shipping questions? Use the auction company's contact details before buying. After a purchase, choose Contact auction office on your purchase or invoice and read replies in Messages.
Who do I contact for account or invoice-access trouble? Marketplace support.